What are the differences between the three ErecAid models?
The difference between the Esteem Manual and the Esteem Battery is simply that the Manual Model has a lever on the hand pump, and the Battery Model has a push-button instead. The Battery Model is intended for those with limited manual dexterity.
The Classic System, is a Manual Model as the Esteem Manual is, however it varies in design. The Classic System is an earlier version of the Esteem System, but has thin flexible tubing connecting the trigger-style hand pump to the cylinder; the Classic does not have a ring-loading cone. This system still has a 95% success rate, however is not as streamlined in appearance and in use, as the Esteem model.
Is a prescription necessary?
No, a formal prescription is not required. However, it is essential that the cause of a patient’s ED has been established by a medical professional.
What sort of warranty coverage is available?
Multi Medical Group offers a lifetime warranty on the pump, cylinder and ring loading cone. For example, if the hand pump started to lose pressure 5 years after purchase, simply contact us, return the hand pump and we will repair or replace it. Proceed to the Warranty and Guarantee web page on this site for more specific information.
What is the nature of the money-back guarantee?
The purpose of the 90 day money-back guarantee, is to enable us to have the opportunity to assist the patient in obtaining the best possible result. If you are having any difficulties, simply call our technicians; they will work with you over the telephone to solve the problem an offer solutions or re-assure you. If, after receiving instructions from a technician at least twice, a satisfactory result is not reached, you can request authorisation to return the product. Proceed to the Warranty & Guarantee web page on this site for more specific information.
Are there any other expenses associated with the ErecAid System?
The initial purchase is a one-off cost for the patient. The only ongoing expenses would be the replacement of minor consumables such as tension rings (1-2 years after purchase), and the water based lubricant (approximately 6 months after purchase).
Does Medicare or any of the Private Health Funds provide coverage for the ErecAid system?
Unfortunately, the ErecAid Systems are not provided for by Medicare. The majority of private health funds do provide partial coverage (usually about $300 to $500, depending on the fund), but this varies enormously. Each patient is advised to check with his provider on extras coverage.
Do Veterans’ Affairs cover the cost of the ErecAid system?
Yes, eligible war veterans (usually Gold Card Holders) are entitled to have the cost borne by the Department of Veterans’ Affairs (DVA). DVA do require a referral from a Specialist, specifying that they recommend the Osbon ErecAid System. The referral can be faxed to us for quotation, and forwarding to DVA. Upon approval, we then send the ErecAid System to the veteran. |
